Russell's HVAC, Tankless Water Heater, VA
Russell's HVAC, Tankless Water Heater, VA

Get efficient hot water on demand.

Our team can upgrade your home with a tankless water heater.

(VA) 757-995-2807
(NC) 252-489-4431

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For some families in the Hampton Roads area, every day is a struggle to have enough hot water to meet daily needs like showers, dishwashing, clothes washing and cleaning. One option to resolve the problem might be to install a larger capacity water heater, but often, space can be an issue. At Russell’s, we’ve found that tankless water heaters are a great solution for many families who hope to improve hot water comfort, reduce costs and free up valuable space.

What Makes a Tankless Water Heater Different?

Tankless water heaters are often called “on-demand” water heaters because they only heat water, using either natural gas or electricity, when a hot tap is turned on. They are extremely energy efficient and provide considerable energy savings because they only heat when hot water is needed, instead of heating a large tank of water all the time. According to, most households can save about $100 annually and always have hot water by installing a tankless water heater.

How Does a Tankless Water Heater Work?

Inside a tankless water heater, cool water is drawn through a series of coils that are quickly brought up to the desired temperature using gas or electricity.  As hot water is drawn, the unit continues to heat until the hot water tap is turned off. For added savings, condensing tankless water heaters redirect excess heat to warm cold tap water. This recycling saves energy because the unit starts with slightly warmer tap water and even less energy is required to reach the desired temperature.

Instant Hot Water by Navien

Because of their design, tankless water heaters can provide instant hot water, especially when located in the home close to bathroom and kitchen areas where hot water is most often used. For the highest efficiency systems, Russell’s Heating & Cooling offers Navien tankless water heaters for the top of the line in condensing units.

Navien tankless water heaters use non-corroding stainless steel for their two heat exchangers and operate with internal recirculating and buffer tanks to provide seamless hot water service. Navien’s units occupy 80% less space than a standard household 50-gallon tank, which makes them an ideal replacement for small utility closets and attics.  

Rinnai Tankless Water Heaters

For endless hot water and energy savings, many of our customers opt for a Rinnai tankless water heater available in condensing and non-condensing models. Even if you are running multiple sources at the same time, Rinnai tankless water heaters are built to keep pace. These units feature completely replaceable components that keep hot water flowing for a long time without requiring complete replacement.

Never Run Out of Hot Water Again with Help from Russell’s

At Russell’s Heating & Cooling, we want you to be comfortable in your home with enough hot water for everything that you do. Our experts will help you choose the right tankless water heater option for your home so that you always have hot water and lower your monthly energy bills.

Right Now, Up To $1,000 Off In Instant Rebates and 0% Interest Financing Available for VA and NC Homeowners!*

Learn more about on-demand hot water with a tankless water heater by contacting us or calling (VA) 757-995-2807 / (NC) 252-489-4431 today!

What Our Customers Are Saying

  • I can't complement your team enough on the wonderful job done with regard to the installation of the new system in our home. More specifically, we want to recognize the outstanding efforts of: Roberto-- the initial visit and diagnosis of the problem.

    Dan & Connie, Virginia Beach
  • I recently had your team install a new gas package unit including all new duct work at my house in Chesapeake. I had a split system that had undersized ducting which was removed by your installers.

    Mike & Sandi, Chesapeake, VA
  • We purchased a one time service for $79. They came out on time, checked out the geothermal system...they were very professional and kind.

    Nicholas H., Chesapeake, VA
  • We would like to thank your company for an excellent job. We are very pleased with the new (Mitsubishi ductless mini split) system that was installed last week. It works wonderfully at heating our home.

    Danny and Teresa S., Chesapeake, VA
  • Not one single idea for improvement. Keep doing what you do. OUTSTANDING!

    Charles J., Norfolk, VA
  • Great job!...World class employees!

    Colleen & Jim C., Suffolk, VA
  • Everything went great! This is the second big project we've had done through Russell's and we couldn't be more happy! We had the most dedicated, polite, and respectful crew! The team consisted of Elliot, Chase and Sean. Sean was here for the removal process on day one, and did awesome!

    J. Luhan, VA Beach
  • Hi Nate, please pass along our appreciation for you, Elliot and Steve. We are very happy with you being able to arrange our ( Lennox ) replacement system so quickly!

    T. Johnson, VA Beach
  • Thank you for running a top notch company and sending over to us two excellent folks Terry and Shawn. They did an awesome job putting in our new furnace system. Also thank you for Donald and Nate who did a superb job as well. Please reward these guys with some sort of commendations or rewards....

  • ...folks need to know how wonderful working with Russell's Heating & Air Conditioning is. They were very professional all the way thru the process of getting our unit installed down to the payment plan. I have been telling our neighbors and my co-workers about the experience.

    Pamela F., Chesapeake, VA
  • Every moment from the time an appointment was set up until the day the work was completed was a pleasure. Every employee was a delight to work with. The proof that the product was great came when the electric bills started coming in the airconditioning season.

    Douglas P., VA Beach
  • I am extremely satisfied with both the Lennox unit I purchased and the employees of Russell's. Even with poor window and door quality in this overly tired house, I am actually cooled off sufficiently enough to call it chilly.

    Robin W., Chesapeake, VA
  • Over the years I have gained the utmost trust in my service technician Corey Lesko's knowledge and work ethic while servicing my system.

  • I am writing this letter to commend your company on a great job! We were very pleased with how the company performed in every area...the installers did an impeccable job. They were very knowledgeable, efficient, and hard workers—staying focused to the task in the extreme heat.

    Pastor Larry E. O'Brien, Churchland Assembly of God
  • A year ago, I contracted with Russell's to tune up and clean the heating and cooling system. How impressively your specialist cleaned my system...he also found a defective automatic (programmable) thermostat. Quite quickly, he replaced my automatic thermostat. The results?

    R. Snider, Norfolk, VA
  • You recently installed a new Trane unit for us. We want you to know we are completely satisfied. The outside unit is now a hum versus the roar of the old one...we also want to recognize the installer...we cannot overstate what we think of his workmanship.

    K. Hawkins, Portsmouth, VA
  • Great and prompt service – as usual. Everything from ordering the a/c unit to installation went smoothly. Thanks for everything.

    B. Fenstermaker, VA Beach
  • Everyone was very nice. I felt well informed about my purchase. Your staff is great! I don't usually return opinion forms, but you need to know you have a staff you can be proud of!

    V. Horn, Chesapeake, VA
  • You have a new customer for life and I will definitely tell all my friends about your prompt, courteous service, your knowledgeable technicians, and your very reasonable prices. Thank you very much Russell's. You warmed much more than just my heart!

    G. Knoop, Chesapeake, VA
  • Your company was very responsive to my needs. The quality of your work was extremely high.

    Ms. Bright, Chesapeake, VA
  • Your workers actually made this total replacement project an enjoyable learning experience...they were always willing to stop and answer any questions. Their pleasant and cooperative attitudes cannot be praised enough!

    J. Wellons, Portsmouth, VA
  • Very pleased with both the price and service. The installation went off without a hitch and everything exceeded our expectations. When finished, the work areas, including the attic, were so clean you couldn't tell anything had been done.

    T. Marsh, VA Beach
  • Great expertise and timely service.

    H. Turbeville, Chesapeake, VA

Maintenance Plans

Russell's HVAC, HVAC service technician, VA

Regular annual maintenance keeps your system operating at peak efficiency. Experience has shown that a system that runs well keeps your utility costs in line — in fact, independent 3rd party research shows that you can save over $30 per month on utility bills.


Just like your annual physical at the doctor’s office keeps you healthy, an annual tune-up or safety and efficiency check on your heating and cooling systems can keep your home working smoothly.