Russell's HVAC, Hand shake, VA

Get the guarantees you deserve.

Contact our team to learn more about our policies!

(VA) 757-995-2807
(NC) 252-489-4431

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Your best protection is to get everything in writing. You're going to hear all kinds of promises but they don't mean a thing unless you've got it written down and signed by the salesperson.

If the company is a member of the Better Business Bureau, they may belong to the Customer Care program and "Pledge to Arbitrate". If they do, you are more likely to reach a satisfactory conclusion if you're not happy with your new system.

Maintenance Plans

Russell's HVAC, HVAC service technician, VA

Regular annual maintenance keeps your system operating at peak efficiency. Experience has shown that a system that runs well keeps your utility costs in line — in fact, independent 3rd party research shows that you can save over $30 per month on utility bills.