Russell's HVAC, Furnace, VA
Russell's HVAC, Furnace, VA

Need help with your furnace?

We'll help you select a high-efficiency option for your home.

(VA) 757-995-2807
(NC) 252-489-4431

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Your home’s furnace keeps your family cozy and comfortable all winter long. To keep the units running efficiently and save energy dollars, many of your neighbors rely on Russell’s Heating & Cooling to maintain and service their home’s furnace. If your unit has reached the end of its functional life, we can help you find a replacement that will provide reliable heat for years to come at an affordable price.

How Does a Furnace Work?

Your furnace heats the air that is distributed through your home using ducts that connect to vents in each living area. To heat the air, furnaces can burn gas, propane or oil, or use electricity to heat an element to heat the air. Furnaces are controlled using the thermostat(s) located in key positions throughout the home. When your furnace stops working properly, there are a number of things that might be wrong, including: no fuel, a dirty burner, electrical malfunction or blocked ventilation.

Furnace Repair for Your Hampton Roads Area Home

There’s nothing more distressing than waking up to a cold home and a nonfunctional furnace. Our technicians are well trained and experienced in diagnosing and repairing furnaces of all types of fuel, including natural gas, propane, electric and oil. As authorized dealers for Lennox, York and Trane, our team has received extensive factory training to diagnose the problem and repair your furnace as quickly as possible.

Maintaining Your Furnace is Key

Your furnace will last much longer when it is properly maintained and inspected. A regular maintenance check up is like getting your car’s oil changed—it keeps things running smoothly and efficiently. Many of our customers rely on our affordable maintenance plans to keep track of annual check-ups. If you can’t remember when your furnace was last used, we provide an affordable System Safety and Efficiency Check for all brands.

What Size Furnace Do I Need?

Furnaces are sized by the amount of heat they generate. If your furnace needs to be replaced, there are a number of factors that go into sizing it, including your home’s square footage. Other adjustments based on your home’s specific characteristics will determine the final size recommendation.  Furnace prices can vary widely among brands, efficiency ratings and other features. Russell’s Heating & Cooling will help you determine the best size to meet your budget and your home’s heating needs.

Affordable Options for Furnaces

The team at Russell’s Heating & Cooling understands that upgrading to a high-efficiency furnace can be a big investment, which is why we offer favorable and easy financing for a new replacement furnace.

Right Now Up To $1,000 Off In Instant Rebates and 0% Interest Financing Available for VA and NC Homeowners!*

If your furnace isn’t working properly, call the furnace experts at Russell’s Heating & Cooling at (VA) 757-995-2807 / (NC) 252-489-4431 to arrange an appointment!

*With approved credit. Speak with a Russell's customer satisfaction expert today for details.

What Our Customers Are Saying

  • I can't complement your team enough on the wonderful job done with regard to the installation of the new system in our home. More specifically, we want to recognize the outstanding efforts of: Roberto-- the initial visit and diagnosis of the problem.

    Dan & Connie, Virginia Beach
  • I recently had your team install a new gas package unit including all new duct work at my house in Chesapeake. I had a split system that had undersized ducting which was removed by your installers.

    Mike & Sandi, Chesapeake, VA
  • We purchased a one time service for $79. They came out on time, checked out the geothermal system...they were very professional and kind.

    Nicholas H., Chesapeake, VA
  • We would like to thank your company for an excellent job. We are very pleased with the new (Mitsubishi ductless mini split) system that was installed last week. It works wonderfully at heating our home.

    Danny and Teresa S., Chesapeake, VA
  • Not one single idea for improvement. Keep doing what you do. OUTSTANDING!

    Charles J., Norfolk, VA
  • Great job!...World class employees!

    Colleen & Jim C., Suffolk, VA
  • Everything went great! This is the second big project we've had done through Russell's and we couldn't be more happy! We had the most dedicated, polite, and respectful crew! The team consisted of Elliot, Chase and Sean. Sean was here for the removal process on day one, and did awesome!

    J. Luhan, VA Beach
  • Hi Nate, please pass along our appreciation for you, Elliot and Steve. We are very happy with you being able to arrange our ( Lennox ) replacement system so quickly!

    T. Johnson, VA Beach
  • Thank you for running a top notch company and sending over to us two excellent folks Terry and Shawn. They did an awesome job putting in our new furnace system. Also thank you for Donald and Nate who did a superb job as well. Please reward these guys with some sort of commendations or rewards....

  • ...folks need to know how wonderful working with Russell's Heating & Air Conditioning is. They were very professional all the way thru the process of getting our unit installed down to the payment plan. I have been telling our neighbors and my co-workers about the experience.

    Pamela F., Chesapeake, VA
  • Every moment from the time an appointment was set up until the day the work was completed was a pleasure. Every employee was a delight to work with. The proof that the product was great came when the electric bills started coming in the airconditioning season.

    Douglas P., VA Beach
  • I am extremely satisfied with both the Lennox unit I purchased and the employees of Russell's. Even with poor window and door quality in this overly tired house, I am actually cooled off sufficiently enough to call it chilly.

    Robin W., Chesapeake, VA
  • Over the years I have gained the utmost trust in my service technician Corey Lesko's knowledge and work ethic while servicing my system.

  • I am writing this letter to commend your company on a great job! We were very pleased with how the company performed in every area...the installers did an impeccable job. They were very knowledgeable, efficient, and hard workers—staying focused to the task in the extreme heat.

    Pastor Larry E. O'Brien, Churchland Assembly of God
  • A year ago, I contracted with Russell's to tune up and clean the heating and cooling system. How impressively your specialist cleaned my system...he also found a defective automatic (programmable) thermostat. Quite quickly, he replaced my automatic thermostat. The results?

    R. Snider, Norfolk, VA
  • You recently installed a new Trane unit for us. We want you to know we are completely satisfied. The outside unit is now a hum versus the roar of the old one...we also want to recognize the installer...we cannot overstate what we think of his workmanship.

    K. Hawkins, Portsmouth, VA
  • Great and prompt service – as usual. Everything from ordering the a/c unit to installation went smoothly. Thanks for everything.

    B. Fenstermaker, VA Beach
  • Everyone was very nice. I felt well informed about my purchase. Your staff is great! I don't usually return opinion forms, but you need to know you have a staff you can be proud of!

    V. Horn, Chesapeake, VA
  • You have a new customer for life and I will definitely tell all my friends about your prompt, courteous service, your knowledgeable technicians, and your very reasonable prices. Thank you very much Russell's. You warmed much more than just my heart!

    G. Knoop, Chesapeake, VA
  • Your company was very responsive to my needs. The quality of your work was extremely high.

    Ms. Bright, Chesapeake, VA
  • Your workers actually made this total replacement project an enjoyable learning experience...they were always willing to stop and answer any questions. Their pleasant and cooperative attitudes cannot be praised enough!

    J. Wellons, Portsmouth, VA
  • Very pleased with both the price and service. The installation went off without a hitch and everything exceeded our expectations. When finished, the work areas, including the attic, were so clean you couldn't tell anything had been done.

    T. Marsh, VA Beach
  • Great expertise and timely service.

    H. Turbeville, Chesapeake, VA

Maintenance Plans

Russell's HVAC, HVAC service technician, VA

Regular annual maintenance keeps your system operating at peak efficiency. Experience has shown that a system that runs well keeps your utility costs in line — in fact, independent 3rd party research shows that you can save over $30 per month on utility bills.


Just like your annual physical at the doctor’s office keeps you healthy, an annual tune-up or safety and efficiency check on your heating and cooling systems can keep your home working smoothly.