Russell's HVAC, Water Heating, VA

Getting you hot water more efficiently.

Russell's water heating services help keep your unit in shape!

(VA) 757-995-2807
(NC) 252-489-4431

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Hot water can have a big role in your family’s comfort. Some Hampton Roads area homes use hot water for hydronic heating systems using radiators, in-floor radiant heat or baseboards. Many homes rely on a hard-working tank hot water system for showers, clothes washing, dishwashers and other household activities. Whether it’s heat or hot water, when your water heating system stops working, it can have a big impact on your family’s daily living.

Water Heaters Need Regular Check-ups

Most people don’t give water heating much thought until there is no hot water or there is a leak. Gas or electric water heaters tend to last from 7 to 12 years in the average home, so depending on the vintage of your hot water system, you may want to have a system check-up (especially if your water tank is located in your attic). A hot water tank in the attic can cause some serious damage if it springs a leak and gallons of water rain into your living areas. Older water heaters are not very efficient, so we offer on-demand water heaters as a space- and money-saving option for efficient water heating.

Same-Day Water Heater Repairs and Replacements

Whether it’s a proactive maintenance check up, a repair or a replacement for your water heating system, Russell's Heating & Cooling services all types of water heaters and boilers, including:

We can repair or replace most water heaters in the Hampton Roads area on the same day and have your water back up and running so you can enjoy a warm shower or bath.

Free Second Opinions

With any big purchase for your home, it’s important to be able to make an educated decision. Our team can take a look at your situation and provide a detailed second opinion assessment so that you feel comfortable with your decision. We often offer options and alternatives that save you money and provide peace of mind.

Ready to have your water heating system serviced or tuned-up, or just want a free second opinion? Call us today at (VA) 757-995-2807 / (NC) 252-489-4431 to schedule an appointment.

Russell's HVAC, Hot water heater, VA

Most people don’t pay much attention to their water heaters until they fail. For many Hampton Roads homes equipped with hot water heaters in the attic, a broken leaking water heater can mean an expensive cleanup from water damage.

Russell's HVAC, Tankless Water Heater, VA

For some families in the Hampton Roads area, every day is a struggle to have enough hot water to meet daily needs like showers, dishwashing, clothes washing and cleaning. One option to resolve the problem might be to install a larger capacity water heater, but often, space can be an issue. At Russell’s, we’ve found that tankless water heaters are a great solution for many families who hope to improve hot water comfort, reduce costs and free up valuable space.

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Russell’s is fast. So fast that we guarantee it. We promise to arrive the day you call or we’ll waive your service fee

We bring all the tools and training to get most jobs done in one visit.

We work on all types of water heaters and boilers, including gas, electric and tankless.

Call 757-317-5192 or click here to schedule service.

Thank you for trusting the water heater professionals at Russell’s

Baby splashing in soap bubbles
Only Russell’s offers a Service Today or It’s Free Guarantee. We’ll arrive the day you call or we’ll waive your service fee

We bring all the tools and training to get most jobs done in one visit

We work on all types of water heaters and boilers, including gas, electric and tankless.

Call 757-317-5192 or click here to schedule service.

Thank you for trusting the water heater professionals at Russell’s.

Baby leaning head out of the tub
Need a New Water Heater?

If you need a new water heater but are concerned about the cost, talk to Russell’s.

We’re have financing options to keep payments affordable, like 0% interest.

We’ll help you find the financing option that will work best for your needs and budget.

To schedule an appointment, call 757-327-7179, or complete the handy form above!

Baby leaning head out of the tub
Need a New Water Heater?

Choosing a new air conditioner can be hard. Let Russell’s be your guide.

Russell’s sells all types of water heaters and boilers, including gas, electric and tankless water heaters.

We’ll listen to you carefully, answer all your questions and do a thorough assessment of your home and needs. We’ll make sure you find the right water heater for your family and budget.

To schedule an appointment, call 757-327-7179, or complete the handy form above!

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Tankless Water Heaters Are A Great Investment

Tankless water heaters, also known as on-demand water heaters, only heat water when you need it. This makes them a great investment, because they’re extremely energy efficient.

According to, most households can save approximately $100 annually.

Even better, you’ll never run out of hot water again, and tankless units area fraction of the size of conventional water heaters.

Call 757-317-5192or click here to schedule an appointment.

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We're the Area's Tankless Experts

Tankless water heaters are an amazing invention. They deliver an endless supply of hot water, making them very energy efficient. They also take up very little space.

Let us be your guide. We'll do a thorough assessment of your home and needs and help you find the right tankless water heater for your family and budget.

We carry top-of-the-line tankless units from Navien and Rinnai.

Call 757-317-5192 or click here to schedule an appointment.

What Our Customers Are Saying

  • I can't complement your team enough on the wonderful job done with regard to the installation of the new system in our home. More specifically, we want to recognize the outstanding efforts of: Roberto-- the initial visit and diagnosis of the problem.

    Dan & Connie, Virginia Beach
  • I recently had your team install a new gas package unit including all new duct work at my house in Chesapeake. I had a split system that had undersized ducting which was removed by your installers.

    Mike & Sandi, Chesapeake, VA
  • We purchased a one time service for $79. They came out on time, checked out the geothermal system...they were very professional and kind.

    Nicholas H., Chesapeake, VA
  • We would like to thank your company for an excellent job. We are very pleased with the new (Mitsubishi ductless mini split) system that was installed last week. It works wonderfully at heating our home.

    Danny and Teresa S., Chesapeake, VA
  • Not one single idea for improvement. Keep doing what you do. OUTSTANDING!

    Charles J., Norfolk, VA
  • Great job!...World class employees!

    Colleen & Jim C., Suffolk, VA
  • Everything went great! This is the second big project we've had done through Russell's and we couldn't be more happy! We had the most dedicated, polite, and respectful crew! The team consisted of Elliot, Chase and Sean. Sean was here for the removal process on day one, and did awesome!

    J. Luhan, VA Beach
  • Hi Nate, please pass along our appreciation for you, Elliot and Steve. We are very happy with you being able to arrange our ( Lennox ) replacement system so quickly!

    T. Johnson, VA Beach
  • Thank you for running a top notch company and sending over to us two excellent folks Terry and Shawn. They did an awesome job putting in our new furnace system. Also thank you for Donald and Nate who did a superb job as well. Please reward these guys with some sort of commendations or rewards....

  • ...folks need to know how wonderful working with Russell's Heating & Air Conditioning is. They were very professional all the way thru the process of getting our unit installed down to the payment plan. I have been telling our neighbors and my co-workers about the experience.

    Pamela F., Chesapeake, VA
  • Every moment from the time an appointment was set up until the day the work was completed was a pleasure. Every employee was a delight to work with. The proof that the product was great came when the electric bills started coming in the airconditioning season.

    Douglas P., VA Beach
  • I am extremely satisfied with both the Lennox unit I purchased and the employees of Russell's. Even with poor window and door quality in this overly tired house, I am actually cooled off sufficiently enough to call it chilly.

    Robin W., Chesapeake, VA
  • Over the years I have gained the utmost trust in my service technician Corey Lesko's knowledge and work ethic while servicing my system.

  • I am writing this letter to commend your company on a great job! We were very pleased with how the company performed in every area...the installers did an impeccable job. They were very knowledgeable, efficient, and hard workers—staying focused to the task in the extreme heat.

    Pastor Larry E. O'Brien, Churchland Assembly of God
  • A year ago, I contracted with Russell's to tune up and clean the heating and cooling system. How impressively your specialist cleaned my system...he also found a defective automatic (programmable) thermostat. Quite quickly, he replaced my automatic thermostat. The results?

    R. Snider, Norfolk, VA
  • You recently installed a new Trane unit for us. We want you to know we are completely satisfied. The outside unit is now a hum versus the roar of the old one...we also want to recognize the installer...we cannot overstate what we think of his workmanship.

    K. Hawkins, Portsmouth, VA
  • Great and prompt service – as usual. Everything from ordering the a/c unit to installation went smoothly. Thanks for everything.

    B. Fenstermaker, VA Beach
  • Everyone was very nice. I felt well informed about my purchase. Your staff is great! I don't usually return opinion forms, but you need to know you have a staff you can be proud of!

    V. Horn, Chesapeake, VA
  • You have a new customer for life and I will definitely tell all my friends about your prompt, courteous service, your knowledgeable technicians, and your very reasonable prices. Thank you very much Russell's. You warmed much more than just my heart!

    G. Knoop, Chesapeake, VA
  • Your company was very responsive to my needs. The quality of your work was extremely high.

    Ms. Bright, Chesapeake, VA
  • Your workers actually made this total replacement project an enjoyable learning experience...they were always willing to stop and answer any questions. Their pleasant and cooperative attitudes cannot be praised enough!

    J. Wellons, Portsmouth, VA
  • Very pleased with both the price and service. The installation went off without a hitch and everything exceeded our expectations. When finished, the work areas, including the attic, were so clean you couldn't tell anything had been done.

    T. Marsh, VA Beach
  • Great expertise and timely service.

    H. Turbeville, Chesapeake, VA

Maintenance Plans

Russell's HVAC, HVAC service technician, VA

Regular annual maintenance keeps your system operating at peak efficiency. Experience has shown that a system that runs well keeps your utility costs in line — in fact, independent 3rd party research shows that you can save over $30 per month on utility bills.


Just like your annual physical at the doctor’s office keeps you healthy, an annual tune-up or safety and efficiency check on your heating and cooling systems can keep your home working smoothly.