plumbing, sewer line, clogged toilets, garbage disposal, leaks, washing machine, russell's hvac, va, nc

Trouble with your plumbing system?

We’re your local plumbing experts.

(VA) 757-995-2807 / (NC) 252-489-4431

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Nothing gives you greater appreciation for working plumbing than when you have a leak, clogged drain, or burst pipe. When a plumbing emergency arises, it’s good to know that there’s a trusted local plumbing specialist you can call.

Fortunately for homeowners in the Chesapeake, VA area and down in North Carolina, Russell’s offers the full spectrum of professional plumbing services. No matter the issue, we’ll get your plumbing system running smoothly again as soon as possible — saving you time and money.

Serving All of Your Plumbing Needs

Are you tired of that leaky faucet? Has your toilet been on the fritz? Maybe you have a clogged drain or think it may be time for a new water heater. Whatever the problem, we’re here to help. We offer a wide variety of plumbing services to serve all of your plumbing needs, including:

Your Go-To Water Heating Specialist

Many of our customers know us for our expertise in water heaters. Whether you want to get the most from your water heater with professional maintenance or need a repair, we’re ready to help you find the best hot water solution. If it’s time to replace your water heater, we offer a vast array of efficient equipment options — including tank and tankless as well as gas and electric. Our experts will help you find a new unit that is best suited for your needs, and helps you save on your utility bills.

Let Russell’s Put an End to Your Plumbing Woes

Russell’s has been providing homeowners in the Hampton Roads area with guaranteed, reliable service since 1977, and we look forward to bringing that kind of service to your home. Our technicians receive ongoing training in not only plumbing but also customer service — ensuring that you’ll have a positive experience every time you do business with us. We make a promise to our customers to keep our appointments and finish every job properly. We even offer valuable services like same-day water heater installation and free second opinions!

Need plumbing service? Our team is here to help. Contact us or call (VA) 757-995-2807 / (NC) 252-489-4431 today to get a free estimate or schedule a repair!

Clogged Drains Are What We Do

Another Day at the Office

Drains are not a pain for Russell’s. It’s what we do. We’ve seen and done it all.

We have years of experience and specialized tools to handle any drain situation. We have electric rotating drain snakes, high pressure water jets, even good old-fashioned plungers.

Clogged Toilet?

I May Have Dropped My Ball in the Toilet

Doesn’t matter how it happened – we’ve got you covered

There’s all kinds of things that dogs, kids and adults have dropped in their toilets. The good news is, a professional Russell’s drain technician can take care of whatever’s clogging your toilet.

Russell’s is a Premier Provider of Plumbing, HVAC and Electrical Service

Russell’s is a Premier Provider

Finding the right company to work on your plumbing, heating and air, and electrical can be stressful. Who can you trust?

Many of Russell’s customers were new to the area. We’re proud to have earned their trust over the past four decades.

We’re also proud to have been recognized as a top reader’s choice company for several years.

What Our Customers Are Saying

  • I can't complement your team enough on the wonderful job done with regard to the installation of the new system in our home. More specifically, we want to recognize the outstanding efforts of: Roberto-- the initial visit and diagnosis of the problem.

    Dan & Connie, Virginia Beach
  • I recently had your team install a new gas package unit including all new duct work at my house in Chesapeake. I had a split system that had undersized ducting which was removed by your installers.

    Mike & Sandi, Chesapeake, VA
  • We purchased a one time service for $79. They came out on time, checked out the geothermal system...they were very professional and kind.

    Nicholas H., Chesapeake, VA
  • We would like to thank your company for an excellent job. We are very pleased with the new (Mitsubishi ductless mini split) system that was installed last week. It works wonderfully at heating our home.

    Danny and Teresa S., Chesapeake, VA
  • Not one single idea for improvement. Keep doing what you do. OUTSTANDING!

    Charles J., Norfolk, VA
  • Great job!...World class employees!

    Colleen & Jim C., Suffolk, VA
  • Everything went great! This is the second big project we've had done through Russell's and we couldn't be more happy! We had the most dedicated, polite, and respectful crew! The team consisted of Elliot, Chase and Sean. Sean was here for the removal process on day one, and did awesome!

    J. Luhan, VA Beach
  • Hi Nate, please pass along our appreciation for you, Elliot and Steve. We are very happy with you being able to arrange our ( Lennox ) replacement system so quickly!

    T. Johnson, VA Beach
  • Thank you for running a top notch company and sending over to us two excellent folks Terry and Shawn. They did an awesome job putting in our new furnace system. Also thank you for Donald and Nate who did a superb job as well. Please reward these guys with some sort of commendations or rewards....

  • ...folks need to know how wonderful working with Russell's Heating & Air Conditioning is. They were very professional all the way thru the process of getting our unit installed down to the payment plan. I have been telling our neighbors and my co-workers about the experience.

    Pamela F., Chesapeake, VA
  • Every moment from the time an appointment was set up until the day the work was completed was a pleasure. Every employee was a delight to work with. The proof that the product was great came when the electric bills started coming in the airconditioning season.

    Douglas P., VA Beach
  • I am extremely satisfied with both the Lennox unit I purchased and the employees of Russell's. Even with poor window and door quality in this overly tired house, I am actually cooled off sufficiently enough to call it chilly.

    Robin W., Chesapeake, VA
  • Over the years I have gained the utmost trust in my service technician Corey Lesko's knowledge and work ethic while servicing my system.

  • I am writing this letter to commend your company on a great job! We were very pleased with how the company performed in every area...the installers did an impeccable job. They were very knowledgeable, efficient, and hard workers—staying focused to the task in the extreme heat.

    Pastor Larry E. O'Brien, Churchland Assembly of God
  • A year ago, I contracted with Russell's to tune up and clean the heating and cooling system. How impressively your specialist cleaned my system...he also found a defective automatic (programmable) thermostat. Quite quickly, he replaced my automatic thermostat. The results?

    R. Snider, Norfolk, VA
  • You recently installed a new Trane unit for us. We want you to know we are completely satisfied. The outside unit is now a hum versus the roar of the old one...we also want to recognize the installer...we cannot overstate what we think of his workmanship.

    K. Hawkins, Portsmouth, VA
  • Great and prompt service – as usual. Everything from ordering the a/c unit to installation went smoothly. Thanks for everything.

    B. Fenstermaker, VA Beach
  • Everyone was very nice. I felt well informed about my purchase. Your staff is great! I don't usually return opinion forms, but you need to know you have a staff you can be proud of!

    V. Horn, Chesapeake, VA
  • You have a new customer for life and I will definitely tell all my friends about your prompt, courteous service, your knowledgeable technicians, and your very reasonable prices. Thank you very much Russell's. You warmed much more than just my heart!

    G. Knoop, Chesapeake, VA
  • Your company was very responsive to my needs. The quality of your work was extremely high.

    Ms. Bright, Chesapeake, VA
  • Your workers actually made this total replacement project an enjoyable learning experience...they were always willing to stop and answer any questions. Their pleasant and cooperative attitudes cannot be praised enough!

    J. Wellons, Portsmouth, VA
  • Very pleased with both the price and service. The installation went off without a hitch and everything exceeded our expectations. When finished, the work areas, including the attic, were so clean you couldn't tell anything had been done.

    T. Marsh, VA Beach
  • Great expertise and timely service.

    H. Turbeville, Chesapeake, VA

Maintenance Plans

Russell's HVAC, HVAC service technician, VA

Regular maintenance for your home’s heating and cooling is an important routine to keep your systems operating at peak efficiency, much like getting your car’s oil changed regularly. One of the easiest ways to ensure regular maintenance is to enroll in a Russell’s Heating & Cooling maintenance plan.


Just like your annual physical at the doctor’s office keeps you healthy, an annual tune-up or safety and efficiency check on your heating and cooling systems can keep your home working smoothly. And, you’ll have the peace of mind knowing that your system is cleaned and ready to operate efficiently and safely.