Russell's HVAC, HVAC service technician, VA

Ready to gain peace of mind with a maintenance plan?

Call us to learn more and sign up.

(VA) 757-995-2807
(NC) 252-489-4431

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Regular annual maintenance keeps your system operating at peak efficiency. Experience has shown that a system that runs well keeps your utility costs in line — in fact, independent 3rd party research shows that you can save over $30 per month on utility bills. Periodic tune-ups also allow us to detect any minor problems that, if left unattended, could develop into serious hazards in the future.

Is the Maintenance Plan Worth the Cost?

Maintenance members will have guaranteed emergency service response, priority scheduling, regular maintenance, discounts on repairs and longer warranty coverage. Savings from the repair and equipment discounts alone can, in many cases, pay for the cost of the plan.

The Premium Home Care Agreement

Get All 3 Maintenance Plans for just $399 or $35/mo!

HVAC Maintenance Plan:

  • 2 Visits / Year

  • Clean Indoor & Outdoor coils

  • HVAC Maintenance & Inspection

  • Safety Checks & Tests

  • Member Benefits

$200 Individually*

* For 1 Zone ($160 for additional zone.) Does not include add-on items (e.g., filtration, uv, etc.).

Plumbing Maintenance Plan:

  • 1 Visit / Year

  • Water Heater Maintenance

  • 50 Point Whole Home Inspection with Drain Tests

  • Safety Checks & Instructions

  • Member Benefits

$190 Individually

Electrical Maintenance Plan:

  • 1 Visit / Year

  • 1 Free Standard Outlet or

    Light Switch Change Out (during same visit)

  • Home Electrical Inspection

  • Safety Checks & Tests

  • Member Benefits

$190 Individually

Member Benefits:

  • $32 Diagnostic Fee
    (Instead of the business hour fee of $72.95 or the after hour fee of $120)

  • Priority Scheduling

  • 15% OFF on all Repairs

  • Member Only Specials

  • 1 Year Warranty On Parts
    (With continuous coverage, HVAC parts are warrantied for up to 3 years.)

Maintenance Plan Details:

• Clean Indoor and Outdoor coil with specialty cleaner • Test Refrigerant Levels, Capacitors, Starting

Capabilities, Defrost Cycle, Safeties, and Backup

Electrical Heat
• Install Drain Tablet to Reduce Algae Buildup • Flush Drain Lines
• Check & Tighten Electrical Connections
• Inspect Fuel Pipe
• Measure Amp Draw and Electrical Current
• Check Blower Wheel
• Lubricate Moving Parts

• Test ground fault receptacles for sensitivity.
• Test the smoke detectors to ensure proper operation.
• Test the smoke detectors circuitry for interconnection. • Replace the batteries in the smoke detector as needed. • Check and tighten the house grounding system.
• Check main service cable termination.
• Check all wiring in the main panel for proper sizing.
• Check the main panel for ARC fault protection.
• Tighten all electrical connections in the main panel.
• Oxidation inspection for all aluminum panel wires.
• Check attic fan for proper operation.


• 50 Point Whole Home Inspection: Inspection and testing of every room with plumbing present, attic, crawl space and outdoor fixture for leaks, corrosion, and proper installation.

- Kitchen: faucets, sink, drainage & appliance hookups - Bathrooms: faucets, vanities, tubs, showers & toilets - Laundry Room: washer valves, hoses, sinks & vents - Main Shut Off Valve: Type, size, and location

- Well Pump: condition, piping, expansion tank, gauges & valves

- Outdoor Spigots or Showers
- Crawl Space and Attic: water pipe, drain pipe, gas

pipe, piping material & condition, annotation of any

issues not related to plumbing.

• Check for correct drain installation to ensure clogs and smells are best minimized.

• Tankless Water Heater: descaling, cleaning flame rods, filters and any debris or dust inside unit.

• Tank Water Heaters: flushing the unit, checking gas valve for assembly and proper function, cleaning any debris, dust, and the screen if present.

See Full Plan Details Here.

Generator Care Agreement

Your Generator Maintenance & Safety Plan

Air Cooled Maintenance Plan:

  • Full Service 1 Visit / Year

  • 1 Year Contract - $300

  • 3 Year Contract - $847

  • 5 Year Contract - $1,324

    The 5 Year Contract includes one free battery and installation at time of maintenance during the term of the contract. $134 value

LiquidCooled MaintenancePlan:

  • Full Service 1 Visit / Year

  • 1 Year Contract - $459

  • 3 Year Contract - $1,289

  • 5 Year Contract - $2,000

    The 5 Year Contract includes one free battery and installation at time of maintenance during the term of the contract. $134 value.


Maintenance contract customers (2 years or more) receive 20% discount on service and diagnostic fee and 15% discount on parts and labor for generator repairs.


• Full contract amount is due at signing. Full payment begins start date. • Location of generator may alter service agreement price.
• No repairs included in the service agreement price.

Full Service Includes:

• Oil & Filter Change (synthetic oil)
• Check Coolant Level (liquid cooled units only)
• Check Belts & Hoses (liquid cooled units only)
• Check & Lube all Contact Points
• Check all Electrical Connections
• Test Transfer Switch & Lube Contact Point
• Check Proper Voltage
• Perform Power Transfer & Check Operation • Check Air Filter and replace as Necessary • Check & Re-gap Spark Plugs

See The Full Plan Details Here.

Let the professional's from Russell's Heating & Cooling set up your maintenace plan today! Call us at (VA) 757-995-2807 / (NC) 252-489-4431 now!


What Our Customers Are Saying

  • I can't complement your team enough on the wonderful job done with regard to the installation of the new system in our home. More specifically, we want to recognize the outstanding efforts of: Roberto-- the initial visit and diagnosis of the problem.

    Dan & Connie, Virginia Beach
  • I recently had your team install a new gas package unit including all new duct work at my house in Chesapeake. I had a split system that had undersized ducting which was removed by your installers.

    Mike & Sandi, Chesapeake, VA
  • We purchased a one time service for $79. They came out on time, checked out the geothermal system...they were very professional and kind.

    Nicholas H., Chesapeake, VA
  • We would like to thank your company for an excellent job. We are very pleased with the new (Mitsubishi ductless mini split) system that was installed last week. It works wonderfully at heating our home.

    Danny and Teresa S., Chesapeake, VA
  • Not one single idea for improvement. Keep doing what you do. OUTSTANDING!

    Charles J., Norfolk, VA
  • Great job!...World class employees!

    Colleen & Jim C., Suffolk, VA
  • Everything went great! This is the second big project we've had done through Russell's and we couldn't be more happy! We had the most dedicated, polite, and respectful crew! The team consisted of Elliot, Chase and Sean. Sean was here for the removal process on day one, and did awesome!

    J. Luhan, VA Beach
  • Hi Nate, please pass along our appreciation for you, Elliot and Steve. We are very happy with you being able to arrange our ( Lennox ) replacement system so quickly!

    T. Johnson, VA Beach
  • Thank you for running a top notch company and sending over to us two excellent folks Terry and Shawn. They did an awesome job putting in our new furnace system. Also thank you for Donald and Nate who did a superb job as well. Please reward these guys with some sort of commendations or rewards....

  • ...folks need to know how wonderful working with Russell's Heating & Air Conditioning is. They were very professional all the way thru the process of getting our unit installed down to the payment plan. I have been telling our neighbors and my co-workers about the experience.

    Pamela F., Chesapeake, VA
  • Every moment from the time an appointment was set up until the day the work was completed was a pleasure. Every employee was a delight to work with. The proof that the product was great came when the electric bills started coming in the airconditioning season.

    Douglas P., VA Beach
  • I am extremely satisfied with both the Lennox unit I purchased and the employees of Russell's. Even with poor window and door quality in this overly tired house, I am actually cooled off sufficiently enough to call it chilly.

    Robin W., Chesapeake, VA
  • Over the years I have gained the utmost trust in my service technician Corey Lesko's knowledge and work ethic while servicing my system.

  • I am writing this letter to commend your company on a great job! We were very pleased with how the company performed in every area...the installers did an impeccable job. They were very knowledgeable, efficient, and hard workers—staying focused to the task in the extreme heat.

    Pastor Larry E. O'Brien, Churchland Assembly of God
  • A year ago, I contracted with Russell's to tune up and clean the heating and cooling system. How impressively your specialist cleaned my system...he also found a defective automatic (programmable) thermostat. Quite quickly, he replaced my automatic thermostat. The results?

    R. Snider, Norfolk, VA
  • You recently installed a new Trane unit for us. We want you to know we are completely satisfied. The outside unit is now a hum versus the roar of the old one...we also want to recognize the installer...we cannot overstate what we think of his workmanship.

    K. Hawkins, Portsmouth, VA
  • Great and prompt service – as usual. Everything from ordering the a/c unit to installation went smoothly. Thanks for everything.

    B. Fenstermaker, VA Beach
  • Everyone was very nice. I felt well informed about my purchase. Your staff is great! I don't usually return opinion forms, but you need to know you have a staff you can be proud of!

    V. Horn, Chesapeake, VA
  • You have a new customer for life and I will definitely tell all my friends about your prompt, courteous service, your knowledgeable technicians, and your very reasonable prices. Thank you very much Russell's. You warmed much more than just my heart!

    G. Knoop, Chesapeake, VA
  • Your company was very responsive to my needs. The quality of your work was extremely high.

    Ms. Bright, Chesapeake, VA
  • Your workers actually made this total replacement project an enjoyable learning experience...they were always willing to stop and answer any questions. Their pleasant and cooperative attitudes cannot be praised enough!

    J. Wellons, Portsmouth, VA
  • Very pleased with both the price and service. The installation went off without a hitch and everything exceeded our expectations. When finished, the work areas, including the attic, were so clean you couldn't tell anything had been done.

    T. Marsh, VA Beach
  • Great expertise and timely service.

    H. Turbeville, Chesapeake, VA