When I started out working with my dad, Russell, at Russell’s Heating & Cooling, I came to understand our commitment to our customers from a very personal perspective. He always said how important it is to educate our customers so that they are comfortable with our service, our products, and our advice. On occasion, we come across a topic or some news that we like to share with our customers. These informative topics will appear right here, as part of our blog.

Whether it’s new promotions, ways to save energy dollars in easy ways, or letting you know about a new service or product we are offering to our customers, Buddy’s Blog is here to keep you informed and educated.

We invite you to explore the topics we share with you here. If you have questions or a topic you’d like to see in this space, just let us know!

Have a question, concern or topic about your heating or cooling your Virginia Beach or northern North Carolina home?

Give us a call at (VA) 757-995-2807 / (NC) 252-489-4431 to share your questions and ideas!

November 3, 2016
Carbon monoxide detectors need to be installed and functional year-round. The silent accumulation of odorless and colorless carbon monoxide (CO) gas inside a home can happen in any season. However, Read more
November 1, 2016
If you're looking to replace your heating system, there are many options you can choose from. They can range from piping hot water below your floor to blowing heated air through ducts. What's the Read more
October 27, 2016
If your HVAC system fails to come on, your thermostat could be the culprit. The thermostat could be malfunctioning due to several reasons such as loose wires and tripped circuit breakers.
October 25, 2016
Reducing the energy usage in your home requires a plan that takes advantages of all available techniques for achieving efficiency. The base of this plan should begin with the appliances, electronics Read more
October 20, 2016
While a hot shower is quite refreshing after a long day, it can be an energy glutton. Water temperature goes hand in hand with safety and energy savings. You can enjoy lower utility bills by reducing Read more
October 18, 2016
The BTU (British thermal unit) provides the key to understanding heating your home with a combustion furnace. The size of heating systems is given in BTUs, although their rating doesn’t translate Read more
October 13, 2016
Taking a burden off your HVAC system and achieving energy savings through the whole-house approach saves money immediately and for the long haul. The less your system has to run to keep you Read more
October 11, 2016
If you're in the market for buying a house, you can decide whether a prospective home's HVAC system is right for you by asking these five questions: Question 1: How old are the components of the Read more
October 6, 2016
Fall is here and 2016 is rapidly coming to an end. It's not too late, however, to take advantage of HVAC-related tax credits that you can claim by purchasing and installing several different types of Read more

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What Our Customers Are Saying

  • I can't complement your team enough on the wonderful job done with regard to the installation of the new system in our home. More specifically, we want to recognize the outstanding efforts of: Roberto-- the initial visit and diagnosis of the problem.

    Dan & Connie, Virginia Beach
  • I recently had your team install a new gas package unit including all new duct work at my house in Chesapeake. I had a split system that had undersized ducting which was removed by your installers.

    Mike & Sandi, Chesapeake, VA
  • We purchased a one time service for $79. They came out on time, checked out the geothermal system...they were very professional and kind.

    Nicholas H., Chesapeake, VA
  • We would like to thank your company for an excellent job. We are very pleased with the new (Mitsubishi ductless mini split) system that was installed last week. It works wonderfully at heating our home.

    Danny and Teresa S., Chesapeake, VA
  • Not one single idea for improvement. Keep doing what you do. OUTSTANDING!

    Charles J., Norfolk, VA
  • Great job!...World class employees!

    Colleen & Jim C., Suffolk, VA
  • Everything went great! This is the second big project we've had done through Russell's and we couldn't be more happy! We had the most dedicated, polite, and respectful crew! The team consisted of Elliot, Chase and Sean. Sean was here for the removal process on day one, and did awesome!

    J. Luhan, VA Beach
  • Hi Nate, please pass along our appreciation for you, Elliot and Steve. We are very happy with you being able to arrange our ( Lennox ) replacement system so quickly!

    T. Johnson, VA Beach
  • Thank you for running a top notch company and sending over to us two excellent folks Terry and Shawn. They did an awesome job putting in our new furnace system. Also thank you for Donald and Nate who did a superb job as well. Please reward these guys with some sort of commendations or rewards....

  • ...folks need to know how wonderful working with Russell's Heating & Air Conditioning is. They were very professional all the way thru the process of getting our unit installed down to the payment plan. I have been telling our neighbors and my co-workers about the experience.

    Pamela F., Chesapeake, VA
  • Every moment from the time an appointment was set up until the day the work was completed was a pleasure. Every employee was a delight to work with. The proof that the product was great came when the electric bills started coming in the airconditioning season.

    Douglas P., VA Beach
  • I am extremely satisfied with both the Lennox unit I purchased and the employees of Russell's. Even with poor window and door quality in this overly tired house, I am actually cooled off sufficiently enough to call it chilly.

    Robin W., Chesapeake, VA
  • Over the years I have gained the utmost trust in my service technician Corey Lesko's knowledge and work ethic while servicing my system.

  • I am writing this letter to commend your company on a great job! We were very pleased with how the company performed in every area...the installers did an impeccable job. They were very knowledgeable, efficient, and hard workers—staying focused to the task in the extreme heat.

    Pastor Larry E. O'Brien, Churchland Assembly of God
  • A year ago, I contracted with Russell's to tune up and clean the heating and cooling system. How impressively your specialist cleaned my system...he also found a defective automatic (programmable) thermostat. Quite quickly, he replaced my automatic thermostat. The results?

    R. Snider, Norfolk, VA
  • You recently installed a new Trane unit for us. We want you to know we are completely satisfied. The outside unit is now a hum versus the roar of the old one...we also want to recognize the installer...we cannot overstate what we think of his workmanship.

    K. Hawkins, Portsmouth, VA
  • Great and prompt service – as usual. Everything from ordering the a/c unit to installation went smoothly. Thanks for everything.

    B. Fenstermaker, VA Beach
  • Everyone was very nice. I felt well informed about my purchase. Your staff is great! I don't usually return opinion forms, but you need to know you have a staff you can be proud of!

    V. Horn, Chesapeake, VA
  • You have a new customer for life and I will definitely tell all my friends about your prompt, courteous service, your knowledgeable technicians, and your very reasonable prices. Thank you very much Russell's. You warmed much more than just my heart!

    G. Knoop, Chesapeake, VA
  • Your company was very responsive to my needs. The quality of your work was extremely high.

    Ms. Bright, Chesapeake, VA
  • Your workers actually made this total replacement project an enjoyable learning experience...they were always willing to stop and answer any questions. Their pleasant and cooperative attitudes cannot be praised enough!

    J. Wellons, Portsmouth, VA
  • Very pleased with both the price and service. The installation went off without a hitch and everything exceeded our expectations. When finished, the work areas, including the attic, were so clean you couldn't tell anything had been done.

    T. Marsh, VA Beach
  • Great expertise and timely service.

    H. Turbeville, Chesapeake, VA

Maintenance Plans

Russell's HVAC, HVAC service technician, VA

Regular maintenance for your home’s heating and cooling is an important routine to keep your systems operating at peak efficiency, much like getting your car’s oil changed regularly. One of the easiest ways to ensure regular maintenance is to enroll in a Russell’s Heating & Cooling maintenance plan.

Specials

Just like your annual physical at the doctor’s office keeps you healthy, an annual tune-up or safety and efficiency check on your heating and cooling systems can keep your home working smoothly. And, you’ll have the peace of mind knowing that your system is cleaned and ready to operate efficiently and safely.