two frozen pipes covered in ice
January 14, 2020

Getting ready to leave on vacation is always a bit of a scramble, trying to remember everything to pack and crossing off all the household to-dos before you leave your Hampton Roads home.

But if you’ve ever had to deal with burst frozen pipes and calling to schedule emergency plumbing service, you know just how much of a headache cleaning up the damage can be. So before you leave for your next trip, make sure to follow these tips to ensure you don’t come home to a nasty home performance surprise.

Why Do Pipes Freeze?

When outdoor temperatures dip below freezing, your plumbing’s pipes are in danger of freezing and bursting. Whether they freeze and burst depends on how much pipe insulation you have, and how vulnerable areas of your Chesapeake plumbing are to the cold outdoor temperatures.

When the water inside pipes freeze, the expanded ice puts more and more pressure on the entire length of the pipe. This is why, if you’ve ever seen a burst pipe, you’ll notice that the breakage often isn’t right where the freezing occurred. 

How to Avoid Your Pipes Freezing

Do you have to insulate your pipes? No, but you’re taking on unnecessary risk if you don’t. Fixing burst pipes can be expensive, as piping can be located in areas without easy access. Plus, you’ll have to clean up any water damage from leaks that occurred from the time of the breakage to when you were able to shut off the water supply.

It would be far easier to avoid situations where your pipes are likely to freeze in the first place. Here are just a few things to remember before leaving your Norfolk or Virginia Beach home for an extended period of time in the winter:

1. Open Your Cabinet Doors

You may not realize it, but the space inside your cabinets doesn’t get direct heat, and cabinet doors can block out warm indoor temperatures. If it gets cold in cabinets with plumbing pipes in your home, like underneath the sink, leaving the cabinet doors open while you’re on vacation can help keep your pipes above freezing temps.

2. Insulate Your Pipes

Perhaps one of the most significant ways you can prevent freezing pipes is by insulting them. Pipe insulation can go a long way towards keeping cold pipes from bursting, and you’ll have less to worry about when the weather forecast shows frigid days and nights on the horizon.

3. Turn Off Your Water and Drain Your Pipes

If you’re going to be away for some time, it may be worth turning off your main water supply and draining your pipes. Then there will be no water left in your pipes to freeze, no matter how cold the temperature gets outside!

4. Check Your Basement or Crawl Space Sump Pump

If a pipe in your basement does freeze and water begins pouring out onto your basement or crawlspace floor, you’ll want to make sure your sump pump doesn’t overflow and create an even bigger mess. Inspecting your sump pump to ensure it’s working correctly will save you time, money, and headache.

5. Leave Your Faucet Running at a Drip

This isn’t an option for someone who is leaving their home for a long period of time, but if the temperature drops significantly and you’re worried about your pipes freezing, you can open one of your faucets slightly. The reason to leave faucets running is that moving water is less likely to freeze than still water.

How To Fix Frozen Pipes with Russell’s Plumbing Services

How much is it to fix burst pipes? That depends on the extent of the damage, and how quickly you were able to catch the leak and turn the water off. If you’ve recently experienced one of Virginia’s famous cold spells and think you may have a burst pipe, give Russell’s HVAC a call. We’ll send a plumbing expert over to inspect your home and determine whether it’s a simple fix, or something more significant, like drain pipe repair under slab.

Dealing with a burst pipe emergency? Call (VA) 757-995-2807 / (NC) 252-489-4431 or contact us to schedule frozen pipe repair today.

Avoid frozen pipes when you can.

Call Russell’s HVAC when you can’t.

(VA) 757-995-2807 / (NC) 252-489-4431

Schedule Service

GET FAST HELP NOW

Maintenance Plans

Russell's HVAC, HVAC service technician, VA

Regular annual maintenance keeps your system operating at peak efficiency. Experience has shown that a system that runs well keeps your utility costs in line — in fact, independent 3rd party research shows that you can save over $30 per month on utility bills.

What Our Customers Are Saying

  • I can't complement your team enough on the wonderful job done with regard to the installation of the new system in our home. More specifically, we want to recognize the outstanding efforts of: Roberto-- the initial visit and diagnosis of the problem.

    Dan & Connie, Virginia Beach
  • I recently had your team install a new gas package unit including all new duct work at my house in Chesapeake. I had a split system that had undersized ducting which was removed by your installers.

    Mike & Sandi, Chesapeake, VA
  • We purchased a one time service for $79. They came out on time, checked out the geothermal system...they were very professional and kind.

    Nicholas H., Chesapeake, VA
  • We would like to thank your company for an excellent job. We are very pleased with the new (Mitsubishi ductless mini split) system that was installed last week. It works wonderfully at heating our home.

    Danny and Teresa S., Chesapeake, VA
  • Not one single idea for improvement. Keep doing what you do. OUTSTANDING!

    Charles J., Norfolk, VA
  • Great job!...World class employees!

    Colleen & Jim C., Suffolk, VA
  • Everything went great! This is the second big project we've had done through Russell's and we couldn't be more happy! We had the most dedicated, polite, and respectful crew! The team consisted of Elliot, Chase and Sean. Sean was here for the removal process on day one, and did awesome!

    J. Luhan, VA Beach
  • Hi Nate, please pass along our appreciation for you, Elliot and Steve. We are very happy with you being able to arrange our ( Lennox ) replacement system so quickly!

    T. Johnson, VA Beach
  • Thank you for running a top notch company and sending over to us two excellent folks Terry and Shawn. They did an awesome job putting in our new furnace system. Also thank you for Donald and Nate who did a superb job as well. Please reward these guys with some sort of commendations or rewards....

  • ...folks need to know how wonderful working with Russell's Heating & Air Conditioning is. They were very professional all the way thru the process of getting our unit installed down to the payment plan. I have been telling our neighbors and my co-workers about the experience.

    Pamela F., Chesapeake, VA
  • Every moment from the time an appointment was set up until the day the work was completed was a pleasure. Every employee was a delight to work with. The proof that the product was great came when the electric bills started coming in the airconditioning season.

    Douglas P., VA Beach
  • I am extremely satisfied with both the Lennox unit I purchased and the employees of Russell's. Even with poor window and door quality in this overly tired house, I am actually cooled off sufficiently enough to call it chilly.

    Robin W., Chesapeake, VA
  • Over the years I have gained the utmost trust in my service technician Corey Lesko's knowledge and work ethic while servicing my system.

  • I am writing this letter to commend your company on a great job! We were very pleased with how the company performed in every area...the installers did an impeccable job. They were very knowledgeable, efficient, and hard workers—staying focused to the task in the extreme heat.

    Pastor Larry E. O'Brien, Churchland Assembly of God
  • A year ago, I contracted with Russell's to tune up and clean the heating and cooling system. How impressively your specialist cleaned my system...he also found a defective automatic (programmable) thermostat. Quite quickly, he replaced my automatic thermostat. The results?

    R. Snider, Norfolk, VA
  • You recently installed a new Trane unit for us. We want you to know we are completely satisfied. The outside unit is now a hum versus the roar of the old one...we also want to recognize the installer...we cannot overstate what we think of his workmanship.

    K. Hawkins, Portsmouth, VA
  • Great and prompt service – as usual. Everything from ordering the a/c unit to installation went smoothly. Thanks for everything.

    B. Fenstermaker, VA Beach
  • Everyone was very nice. I felt well informed about my purchase. Your staff is great! I don't usually return opinion forms, but you need to know you have a staff you can be proud of!

    V. Horn, Chesapeake, VA
  • You have a new customer for life and I will definitely tell all my friends about your prompt, courteous service, your knowledgeable technicians, and your very reasonable prices. Thank you very much Russell's. You warmed much more than just my heart!

    G. Knoop, Chesapeake, VA
  • Your company was very responsive to my needs. The quality of your work was extremely high.

    Ms. Bright, Chesapeake, VA
  • Your workers actually made this total replacement project an enjoyable learning experience...they were always willing to stop and answer any questions. Their pleasant and cooperative attitudes cannot be praised enough!

    J. Wellons, Portsmouth, VA
  • Very pleased with both the price and service. The installation went off without a hitch and everything exceeded our expectations. When finished, the work areas, including the attic, were so clean you couldn't tell anything had been done.

    T. Marsh, VA Beach
  • Great expertise and timely service.

    H. Turbeville, Chesapeake, VA