Russell's HVAC, HVAC service technician, VA

Ready to gain peace of mind with a maintenance plan?

Call us to learn more and sign up.

(VA) 757-995-2807
(NC) 252-489-4431

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Regular maintenance for your home’s heating and cooling is an important routine to keep your systems operating at peak efficiency, much like getting your car’s oil changed regularly. One of the easiest ways to ensure regular maintenance is to enroll in a Russell’s Heating & Cooling maintenance plan.

Are Maintenance Plans a Good Value?

Many of our customers really enjoy the stress free option of a maintenance plan. Our plans guarantee emergency service response, priority scheduling, substantial discounts on repairs and longer warranties. They’ve discovered that the savings from repair and equipment discounts often pay for the cost of the service contract.

Warranty Service Done Right

Another important element of any new heating or cooling system is the manufacturer’s warranty. Most manufacturers warranty parts only, but the labor can add up even on covered warranty work. Maintenance agreements provide some coverage for warranty service and ensure that service is completed properly by our trained technicians. Some manufacturer warranties may be voided if maintenance is not completed by a certified technician.

What’s Included?

Depending on the level of service you require, our maintenance plans cover a broad range of heating and cooling maintenance services and can be customized and upgraded for additional services and savings. All plans include the following:

  • Priority Scheduling

  • Regular Maintenance

  • No Overtime Charges

  • Service Reminders

  • Award-Winning Service

  • Professional Technicians

  • 21-Point Inspection

  • Precision Tune-up

Pick the Level of Service Required

We offer four levels of plans, Good, Better, Best and Fantastic.

“Good” Maintenance Plan

Our “Good” plan offers basic peace of mind for the year, and includes an annual maintenance visit, 1-year repair warranty, reduced $72 diagnostic fee, 5% discount on repairs and 15% off system enhancements.

“Better” Maintenance Plan

This is our most popular option and includes:

  • One annual visit per year

  • Chemically cleaning the evaporator coil

  • Burner cleaning

  • Chemical treatment for drain lines

  • 3-year repair warranty

  • Reduced $32 diagnostic fee

  • 15% discount on repairs

  • 15% off system enhancements

“Best” Maintenance Plan

This plan offers all of the above plus even more:

  • Two  annual visits per year

  • Reduced $62 diagnostic fee (two visits)

  • 15% discount on repairs

  • 15% off system enhancements

“Fantastic” Maintenance Plan

This plan is our top-level service plan which adds to all of the above:

  • Reduced $22 diagnostic fee (two visits)

  • 15% discount on repairs

  • 25% off system enhancements

  • $50 annual purchase accrual for new equipment

  • Annual water heater maintenance and tank flushing ($123 value)

  • Annual blower wheel cleaning ($293 value)

Can I Customize My Plan?

Yes! We understand that every home HVAC system is different and that’s why we offer custom options to add onto any of our annual service agreements. Some of the upgrades include filter replacement, UV light replacement, dryer vent cleaning, oil system upcharge prepayment and many others.

Easy Payment Options

Russell’s Heating & Cooling makes it easy to sign up for our great maintenance plans! Select pre-payment or easy. affordable monthly payments through our payment partner, Payzer. Our pricing is based on the number of zones we’ll be servicing in your home. Now matter which option you decide on, you’ll be sure to breathe easier knowing your home’s heating and cooling systems are giving you the energy savings you deserve!

How much will a maintenance plan cost for your home? Give us a call at (VA) 757-995-2807 / (NC) 252-489-4431 to review your service agreement options or make a payment now.

What Our Customers Are Saying

  • I can't complement your team enough on the wonderful job done with regard to the installation of the new system in our home. More specifically, we want to recognize the outstanding efforts of: Roberto-- the initial visit and diagnosis of the problem.

    Dan & Connie, Virginia Beach
  • I recently had your team install a new gas package unit including all new duct work at my house in Chesapeake. I had a split system that had undersized ducting which was removed by your installers.

    Mike & Sandi, Chesapeake, VA
  • We purchased a one time service for $79. They came out on time, checked out the geothermal system...they were very professional and kind.

    Nicholas H., Chesapeake, VA
  • We would like to thank your company for an excellent job. We are very pleased with the new (Mitsubishi ductless mini split) system that was installed last week. It works wonderfully at heating our home.

    Danny and Teresa S., Chesapeake, VA
  • Not one single idea for improvement. Keep doing what you do. OUTSTANDING!

    Charles J., Norfolk, VA
  • Great job!...World class employees!

    Colleen & Jim C., Suffolk, VA
  • Everything went great! This is the second big project we've had done through Russell's and we couldn't be more happy! We had the most dedicated, polite, and respectful crew! The team consisted of Elliot, Chase and Sean. Sean was here for the removal process on day one, and did awesome!

    J. Luhan, VA Beach
  • Hi Nate, please pass along our appreciation for you, Elliot and Steve. We are very happy with you being able to arrange our ( Lennox ) replacement system so quickly!

    T. Johnson, VA Beach
  • Thank you for running a top notch company and sending over to us two excellent folks Terry and Shawn. They did an awesome job putting in our new furnace system. Also thank you for Donald and Nate who did a superb job as well. Please reward these guys with some sort of commendations or rewards....

  • ...folks need to know how wonderful working with Russell's Heating & Air Conditioning is. They were very professional all the way thru the process of getting our unit installed down to the payment plan. I have been telling our neighbors and my co-workers about the experience.

    Pamela F., Chesapeake, VA
  • Every moment from the time an appointment was set up until the day the work was completed was a pleasure. Every employee was a delight to work with. The proof that the product was great came when the electric bills started coming in the airconditioning season.

    Douglas P., VA Beach
  • I am extremely satisfied with both the Lennox unit I purchased and the employees of Russell's. Even with poor window and door quality in this overly tired house, I am actually cooled off sufficiently enough to call it chilly.

    Robin W., Chesapeake, VA
  • Over the years I have gained the utmost trust in my service technician Corey Lesko's knowledge and work ethic while servicing my system.

  • I am writing this letter to commend your company on a great job! We were very pleased with how the company performed in every area...the installers did an impeccable job. They were very knowledgeable, efficient, and hard workers—staying focused to the task in the extreme heat.

    Pastor Larry E. O'Brien, Churchland Assembly of God
  • A year ago, I contracted with Russell's to tune up and clean the heating and cooling system. How impressively your specialist cleaned my system...he also found a defective automatic (programmable) thermostat. Quite quickly, he replaced my automatic thermostat. The results?

    R. Snider, Norfolk, VA
  • You recently installed a new Trane unit for us. We want you to know we are completely satisfied. The outside unit is now a hum versus the roar of the old one...we also want to recognize the installer...we cannot overstate what we think of his workmanship.

    K. Hawkins, Portsmouth, VA
  • Great and prompt service – as usual. Everything from ordering the a/c unit to installation went smoothly. Thanks for everything.

    B. Fenstermaker, VA Beach
  • Everyone was very nice. I felt well informed about my purchase. Your staff is great! I don't usually return opinion forms, but you need to know you have a staff you can be proud of!

    V. Horn, Chesapeake, VA
  • You have a new customer for life and I will definitely tell all my friends about your prompt, courteous service, your knowledgeable technicians, and your very reasonable prices. Thank you very much Russell's. You warmed much more than just my heart!

    G. Knoop, Chesapeake, VA
  • Your company was very responsive to my needs. The quality of your work was extremely high.

    Ms. Bright, Chesapeake, VA
  • Your workers actually made this total replacement project an enjoyable learning experience...they were always willing to stop and answer any questions. Their pleasant and cooperative attitudes cannot be praised enough!

    J. Wellons, Portsmouth, VA
  • Very pleased with both the price and service. The installation went off without a hitch and everything exceeded our expectations. When finished, the work areas, including the attic, were so clean you couldn't tell anything had been done.

    T. Marsh, VA Beach
  • Great expertise and timely service.

    H. Turbeville, Chesapeake, VA

Maintenance Plans

Russell's HVAC, HVAC service technician, VA
Regular maintenance for your home’s heating and cooling is an important routine to keep your systems operating at peak efficiency, much like getting your car’s oil changed regularly. One of the easiest ways to ensure regular maintenance is to enroll in a Russell’s Heating & Cooling maintenance plan.


Just like your annual physical at the doctor’s office keeps you healthy, an annual tune-up or safety and efficiency check on your heating and cooling systems can keep your home working smoothly.