When I started out working with my dad, Russell, at Russell’s Heating & Cooling, I came to understand our commitment to our customers from a very personal perspective. He always said how important it is to educate our customers so that they are comfortable with our service, our products, and our advice. On occasion, we come across a topic or some news that we like to share with our customers. These informative topics will appear right here, as part of our blog.

Whether it’s new promotions, ways to save energy dollars in easy ways, or letting you know about a new service or product we are offering to our customers, Buddy’s Blog is here to keep you informed and educated.

We invite you to explore the topics we share with you here. If you have questions or a topic you’d like to see in this space, just let us know!

Have a question, concern or topic about your heating or cooling your Virginia Beach or northern North Carolina home?

Give us a call at (VA) 757-995-2807 / (NC) 252-489-4431 to share your questions and ideas!

Early 30s man reclining in chair inside home with glass doors looking out into the yard behind him
April 10, 2018
You can’t do much about the weather, but a few key upgrades to your house in the Chesapeake area that can help you and your family have a more comfortable and healthy summer at home.
Young woman with brown hair relaxing on tan couch with winter lights in background
April 4, 2018
Unless you can actually smell that something is wrong, it’s easy to assume that the air you breathe in your home is clean and healthy. But because there are many ways your indoor air quality can be Read more
Technician replacing commercial HVAC filter
February 14, 2018
The number-one way to keep your furnace running all winter is to schedule yearly furnace maintenance, or tune-ups. During an annual tune-up, an HVAC technician will inspect your furnace and make Read more
January 30, 2018
A heating tune-up will make your system more energy efficient, so you spend less money on heating and stay warmer.
Commercial HVAC filter being replaced by technician
January 24, 2018
You’ve penciled in your annual doctor’s visit, and you’re getting ready to take your car in for an oil change — but have you thought about the health of your home heating system? Just like you or Read more
December 19, 2017

You might not see the crowds or any cheering fans, but every morning there’s a huge race going on in homes all around the greater Chesapeake, VA area. The award is even better than a medal — it’s Read more

Russell's team posing outside building and fleet of Russell's vans
November 30, 2017

Whatever your heating or cooling needs, it’s important to find the best HVAC contractor for the job. Fortunately if you live in Chesapeake or Norfolk, Virginia, you can trust Russell’s Heating Read more

November 7, 2017
The holidays are fast approaching. You may have time off scheduled and might be having family and friends come to stay. While you may be ready for a break and some quality time with your loved ones, Read more
October 17, 2017

Homeowners here in the Elizabeth City, NC area know the difference that a properly installed HVAC system can make when it comes to year-round home comfort; yet many are unaware of the benefits Read more

Pages

What Our Customers Are Saying

  • I can't complement your team enough on the wonderful job done with regard to the installation of the new system in our home. More specifically, we want to recognize the outstanding efforts of: Roberto-- the initial visit and diagnosis of the problem.

    Dan & Connie, Virginia Beach
  • I recently had your team install a new gas package unit including all new duct work at my house in Chesapeake. I had a split system that had undersized ducting which was removed by your installers.

    Mike & Sandi, Chesapeake, VA
  • We purchased a one time service for $79. They came out on time, checked out the geothermal system...they were very professional and kind.

    Nicholas H., Chesapeake, VA
  • We would like to thank your company for an excellent job. We are very pleased with the new (Mitsubishi ductless mini split) system that was installed last week. It works wonderfully at heating our home.

    Danny and Teresa S., Chesapeake, VA
  • Not one single idea for improvement. Keep doing what you do. OUTSTANDING!

    Charles J., Norfolk, VA
  • Great job!...World class employees!

    Colleen & Jim C., Suffolk, VA
  • Everything went great! This is the second big project we've had done through Russell's and we couldn't be more happy! We had the most dedicated, polite, and respectful crew! The team consisted of Elliot, Chase and Sean. Sean was here for the removal process on day one, and did awesome!

    J. Luhan, VA Beach
  • Hi Nate, please pass along our appreciation for you, Elliot and Steve. We are very happy with you being able to arrange our ( Lennox ) replacement system so quickly!

    T. Johnson, VA Beach
  • Thank you for running a top notch company and sending over to us two excellent folks Terry and Shawn. They did an awesome job putting in our new furnace system. Also thank you for Donald and Nate who did a superb job as well. Please reward these guys with some sort of commendations or rewards....

  • ...folks need to know how wonderful working with Russell's Heating & Air Conditioning is. They were very professional all the way thru the process of getting our unit installed down to the payment plan. I have been telling our neighbors and my co-workers about the experience.

    Pamela F., Chesapeake, VA
  • Every moment from the time an appointment was set up until the day the work was completed was a pleasure. Every employee was a delight to work with. The proof that the product was great came when the electric bills started coming in the airconditioning season.

    Douglas P., VA Beach
  • I am extremely satisfied with both the Lennox unit I purchased and the employees of Russell's. Even with poor window and door quality in this overly tired house, I am actually cooled off sufficiently enough to call it chilly.

    Robin W., Chesapeake, VA
  • Over the years I have gained the utmost trust in my service technician Corey Lesko's knowledge and work ethic while servicing my system.

  • I am writing this letter to commend your company on a great job! We were very pleased with how the company performed in every area...the installers did an impeccable job. They were very knowledgeable, efficient, and hard workers—staying focused to the task in the extreme heat.

    Pastor Larry E. O'Brien, Churchland Assembly of God
  • A year ago, I contracted with Russell's to tune up and clean the heating and cooling system. How impressively your specialist cleaned my system...he also found a defective automatic (programmable) thermostat. Quite quickly, he replaced my automatic thermostat. The results?

    R. Snider, Norfolk, VA
  • You recently installed a new Trane unit for us. We want you to know we are completely satisfied. The outside unit is now a hum versus the roar of the old one...we also want to recognize the installer...we cannot overstate what we think of his workmanship.

    K. Hawkins, Portsmouth, VA
  • Great and prompt service – as usual. Everything from ordering the a/c unit to installation went smoothly. Thanks for everything.

    B. Fenstermaker, VA Beach
  • Everyone was very nice. I felt well informed about my purchase. Your staff is great! I don't usually return opinion forms, but you need to know you have a staff you can be proud of!

    V. Horn, Chesapeake, VA
  • You have a new customer for life and I will definitely tell all my friends about your prompt, courteous service, your knowledgeable technicians, and your very reasonable prices. Thank you very much Russell's. You warmed much more than just my heart!

    G. Knoop, Chesapeake, VA
  • Your company was very responsive to my needs. The quality of your work was extremely high.

    Ms. Bright, Chesapeake, VA
  • Your workers actually made this total replacement project an enjoyable learning experience...they were always willing to stop and answer any questions. Their pleasant and cooperative attitudes cannot be praised enough!

    J. Wellons, Portsmouth, VA
  • Very pleased with both the price and service. The installation went off without a hitch and everything exceeded our expectations. When finished, the work areas, including the attic, were so clean you couldn't tell anything had been done.

    T. Marsh, VA Beach
  • Great expertise and timely service.

    H. Turbeville, Chesapeake, VA

Maintenance Plans

Russell's HVAC, HVAC service technician, VA

Regular annual maintenance keeps your system operating at peak efficiency. Experience has shown that a system that runs well keeps your utility costs in line — in fact, independent 3rd party research shows that you can save over $30 per month on utility bills.