Testimonials

"A year ago, I contracted with Russell’s to tune up and clean the heating and cooling system. How impressively your specialist cleaned my system…he also found a defective automatic (programmable) thermostat. Quite quickly, he replaced my automatic thermostat. The results? The savings in energy usage throughout the summer is “mind altering”. Not only has the maintenance policy been paid for with the savings, but so has this year’s policy! Thanks Russell’s for saving me a bundle and reducing energy usage for a better world."

-R. Snider
Norfolk

"You recently installed a new Trane unit for us. We want you to know we are completely satisfied. The outside unit is now a hum versus the roar of the old one…we also want to recognize the installer…we cannot overstate what we think of his workmanship."

-K. Hawkins
Portsmouth

"Great and prompt service – as usual. Everything from ordering the a/c unit to installation went smoothly. Thanks for everything."

-B. Fenstermaker
Va Beach

"Everyone was very nice. I felt well informed about my purchase. Your staff is great! I don’t usually return opinion forms, but you need to know you have a staff you can be proud of!"

-V. Horn
Chesapeake

"You have a new customer for life and I will definitely tell all my friends about your prompt, courteous service, your knowledgeable technicians, and your very reasonable prices. Thank you very much Russell’s. You warmed much more than just my heart!"

-G. Knoop
Chesapeake

"Your company was very responsive to my needs. The quality of your work was extremely high."

-Ms. Bright
Chesapeake

Your workers actually made this total replacement project an enjoyable learning experience…they were always willing to stop and answer any questions. Their pleasant and cooperative attitudes cannot be praised enough!

J. Wellons
Portsmouth

"Very pleased with both the price and service. The installation went off without a hitch and everything exceeded our expectations. When finished, the work areas, including the attic, were so clean you couldn’t tell anything had been done."

-T. Marsh
Va Beach

"Great expertise and timely service."

H. Turbeville
Chesapeake